Home > Oracle > How to delete IWR reports from queue in cancelled state

How to delete IWR reports from queue in cancelled state

Open Configuration Manager
Click Cognos Impromptu Web Reports
From the toolbar stop the service
Open Windows Explorer
Locate your \Cognos\cerx\iwr\database directory
Rename the files iwr73Job.db and iwr73Msg.db too iwr73Job.old and
iwr73Msg.old
Locate your :\Program Files\Cognos\cerx\Logs
Delete
– iwr.log
– iwrmessage.log
– iwrmessage*.uld

Open Configuration Manager
Expand Cognos Impromptu Web Reports
Expand Data Store
Click Create Data Store
From the Actions menu, Click Apply Selection
Verify that iwr73Job.db and iwr73Msg.db have been recreated
(\Cognos\cerx\iwr\database)
Expand Cognos Impromptu Web Reports
Expand Server
Click Register Services
From the Actions menu, Click Apply Selection
Restart the Cognos Impromptu Web Reports service

These steps recreate the database where the job processes are stored. This
should remove the cancelling job from the queue.

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Categories: Oracle
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